In case of problems do not hesitate to contact our ServiceDesk.

⌛ Duration: 5 min.

Username and password

Your IT accesses allow you to access many services of the HES-SO Valais-Wallis, the HES-SO and Switch. Your username and initial password can be found in the welcome e-mail sent by the Service Desk or in the welcome document provided by the administration. 

Please note that different usernames are used for different resources:

  • username without extension (e.g. william.shakespe) allow access to following resources
    • Computer in classroom
    • Printing System
    • Wifi : Secure-Hevs
    • Vpn client (Pulse Secure)

  • username followed by (e.g.
    • Microsoft 365
    • Microsoft Teams
    • Wifi : Eduroam

To continue setting up your account, watch the video below and visit the following website:




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