Mac support at the HES-SO Valais-Wallis

The HES-SO Valais-Wallis only offers basic support (server access, email, printing, Internet/intranet) and a limited number of applications to Mac users.

We strongly recommend using a laptop with Windows. Mac users must assume any consequences for their studies resulting from the use of a mac. 

IT support

Problem diagnostics with the student, but only for basic services.

For Mac systems, the helpdesk offers best effort services.

Windows laptops have priority over Mac laptops.

Windows on Apple laptops

IT Services provide a VirtualBox image (open source software) which includes all basic services of the HES-SO Valais-Wallis. This virtual machine, the VirtualBox installer and the user manual are available from the admin office (CHF 20.00 deposit for the USB stick).

The solutions Parallels Desktop and BootCamp are not supported by IT Services. 

Minimum system requirements

Minimum requirements to run the virtual image on a mac: macOS 10.12 or higher, at least 8GB of RAM and 60GB of free space on the hard drive.