In case of problems do not hesitate to contact our ServiceDesk.

⌛ Duration: 5 min.

   Username and password

With your username and password, you can access various services offered by the HES-SO Valais-Wallis (email, wifi, intranet, printing, etc.) and the HES-SO (IS-Academia and Cyberlearn). You can find your username and password in welcome email from IT Services or the documents from the admin office.

Please note that different usernames are used for different resources:

  • username without extension (e.g. william.shakespe)
  • username followed by (e.g.
  • email address (e.g.

On the following pages, the username to be used is always specified. The password is the same for all resources.

To continue setting up your account, watch the video below and visit the following website:

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